Help and FAQ

One ingredient. Carrot Powder is dried, ground carrot. Onion Powder is dried, ground onion. No salt, sugar, colour, anti-caking agent or preservative is added to any of them.

As a rough guide, 1 tsp of onion powder stands in for a small onion, and ¼ tsp of garlic powder for one clove. Carrot and beetroot are mostly used for colour and gentle sweetness, so start with 1 tsp and taste.

No. The sweetness is the apple’s own. There is no added sugar.

Use it within 2–3 months of opening for the best colour and aroma. Seal the zip tight, keep it somewhere cool and dry, and always use a dry spoon.

Natural powders with nothing added can clump if they meet moisture. Break the lumps with a dry spoon; the flavour is unaffected. Keeping the pouch sealed helps.

Every pouch comes with one recipe free. The other recipes for that powder unlock for ₹59, or all ten unlock for free on any order with ₹700 or more of products. The IVARA Basket unlocks all ten too.

Sign in and go to Account → My recipes. They stay unlocked on your account.

Delivery is free on orders over ₹499. Below that, it’s a flat ₹49 anywhere in India.

Orders ship in 1–2 working days and usually arrive in 3–7 working days. You’ll get tracking details by email and SMS.

Yes, on orders up to ₹2,000, with a ₹30 handling fee.

Because these are food products, opened pouches can’t be returned. If a pouch arrives damaged, leaking or wrong, request a return within 7 days of delivery and we’ll replace it or refund you.

Once approved, refunds reach your original payment method in 5–7 working days. COD orders are refunded to a bank account or UPI ID you share with us.